Send the request directly.
Tell us what you need and include your order number when your question relates to a purchase. You can also write to hello@umrut.com or call customer care at +919310212524.
Contact
Product questions, order support, and partnerships start here.
Use the contact form for fragrance guidance, order support, product-quality feedback, gifting, or retailer enquiries. We will route your message to the right person.
Grievance officer
For a formal consumer grievance, contact the officer below. Please include your order number and a clear description so the matter can be reviewed without delay.
Name and designation
Disha Prajapati, Director and Grievance Officer
Consumer complaints are acknowledged within 48 hours and are worked toward resolution within one month of receipt.
Visual storytelling and launches
Profile pendingCommunity updates and announcements
Profile pendingMoodboards, rituals, and visual discovery
Profile pending